
In today’s fast growing digital world, having computer skills is essential for success in nearly every profession. As we move to the upcoming years, staying updated with the in-demand digital skills is the key to staying relevant and job ready.
1] Microsoft Excel:

Microsoft Excel is a powerful spreadsheet application developed by Microsoft. Excel is a core component of the Microsoft Office suite. Microsoft Excel is a versatile tool that empowers users to work with data in a structured and efficient way, making it a staple in both personal and professional settings.
DETAILED INFORMATION
Features and Functionality | Spreadsheet Structure Data Analysis Data Visualization Data Management Customization Collaboration Pivot Table |
Common Uses | Financial Analysis and Modeling Data Entry and Management Accounting and Bookkeeping Project Management Performance Reporting Office Administration Charting and Graphing Collaboration Strategic Analysis Account Management Managing Programmes Contract Management |
What you’ll learn | You will learn how to create a spreadsheet, work with formulas and functions, make your spreadsheets look professional, and print a spreadsheet. How to manage worksheets, workbooks, tables table data, data cells and ranges, and charts How to perform operations by using formulas and functions |
Skills you’ll gain | Spreadsheet Software Data Visualization Microsoft Excel Data Import/Export Data Management File Management Microsoft 365 Excel Formulas Productivity Software |
2] Microsoft Outlook

Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Outlook lets you bring all your email accounts and calendars in one convenient spot.
DETAILED INFORMATION
Features and functionality | Sending and Receiving Emails Managing calendars Storing Contacts Tracking tasks Task Management Unified Inbox Security & Encryption Contact Management |
Common Uses | Email Management Calendar Management Contact Management Task Management Integration with Other Microsoft 365 Apps |
What you’ll learn | You can learn to effectively use Outlook’s features to improve your productivity, including sending and receiving emails, scheduling appointments, managing contacts, and organizing tasks. |
Skills you’ll gain | Email management, Calendar Scheduling, Contact Organization, Task Management, and integration with other Microsoft 365 applications. |
3] Google Drive

Google Drive is a cloud-based file storage and synchronization service offered by Google. It allows users to store files online, access them from any device, and share them with others.
DETAILED INFORMATION
Features and Functionality | Cloud Storage File Sharing and Collaboration Cross-Platform Accessibility File Creation and Editing Seamless Integration Search Functionality Storage Management Scanning Documents Third-Party App Integration Backups |
Common Uses | File Storage and Backup Real-time Collaboration File Management Scanning and Working with Office Files Gmail Attachments |
What you’ll learn | ccessing and Navigating: Learn how to access Google Drive through the web interface or mobile app, and how to navigate through your files and folders using the My Drive and Shared Drives sections. File Management: Discover how to upload, download, organize, and manage files and folders. Creating and Editing: Learn how to create new documents, spreadsheets, presentations, and forms directly within Google Drive, and how to edit existing files. Sharing and Collaboration: Understand how to share files and folders with others, control access permissions, and collaborate on documents in real-time. |
Skills you’ll gain | Cloud Storage Management Sharing files and folders Using Google Workspace apps Data Security and Access Management |
4] Google Workspace

DETAILED INFORMATION
Features and Functionality | Gmail Google Calendar Google Drive Google Docs, Sheets, and Slides Google Meet Google Chat |
Common Uses | Business Email Cloud Storage and File Sharing Video Conferencing Real-time Collaboration Calendar Management Team Communication Secure Data Management Customization and Integrations Accessibility |
What you’ll learn | Using Google Drive Collaborating with Google Docs, Sheets, and Slides Communicating and Scheduling Boosting Productivity Leveraging Google AI Administering Google Workspace Customizing with Apps Script |
Skills you’ll gain | Gmail: Learn to manage emails efficiently, use labels and filters, and create automated replies. Google Drive: Develop skills in storing and organizing files, sharing them with others, and collaborating on documents. Google Docs: Master creating, editing, and formatting documents, collaborating with others, and using version control. Google Sheets: Gain proficiency in creating and formatting spreadsheets, using formulas and functions, and collaborating in real-time. Google Slides: Learn to create visually appealing presentations, add animations and transitions, and collaborate with others. Google Calendar: Develop skills in managing your schedule, sharing calendars, scheduling events, and inviting guests. Google Meet: Learn to conduct video meetings, share screens, and utilize chat features. Google Forms: Master creating online surveys and quizzes, customizing form layouts, and analyzing response data. |
5] CRM Tools

CRM (Customer Relationship Management) tools are software solutions designed to help businesses manage and analyze customer interactions and data throughout the customer lifecycle.
DETAILED INFORMATION
Features and Functionality | Centralized Customer Data Segmentation and Profiling 360-Degree View Lead Management Sales Forecasting Opportunity Management Quote and Order Management Sales Activity Tracking |
Common Uses | Contact Management Sales Automation Marketing Automation Customer Service, and Reporting and Analytics. |
What you’ll learn | You’ll learn how to use CRM systems to improve customer service, increase sales, and build stronger customer relationships. The course will cover key concepts like customer segmentation, sales forecasting, and marketing integration, and you’ll gain practical experience with CRM software like Salesforce. |
Skills you’ll gain | Communication, both verbal and written, Active listening, Empathy, Problem-Solving, and the ability to leverage data for insights and improved customer interactions. |
6] Google Sheets

Google Sheets is a web-based spreadsheet program, part of the Google Workspace suite, that allows users to create, edit, and collaborate on online spreadsheets. Google Sheets enables real-time collaboration, making it a popular tool for teams working on shared projects.
DETAILED INFORMATION
Features and Functionality | Spreadsheet Creation and Editing Formulas and Functions Data Visualization Conditional Formatting Data Validation Pivot Tables Import and Export Real-time Collaboration Version History Sharing and Permissions Offline Access Mobile Apps |
Common Uses | Budgeting and Expense Tracking: Google Sheets can help individuals track income and expenses, manage budgets, and analyze spending patterns. Personal Task Management: Create to-do lists, track progress on personal projects, and manage schedules. Event Planning: Plan events, manage guest lists, track RSVPs, and manage budgets for events. Recipe Management: Organize and store favorite recipes with ingredient lists and instructions. Project Management: Track tasks, deadlines, and progress on projects, create Gantt charts, and manage resources. Sales Reporting and Analysis: Track sales data, analyze sales trends, and generate reports. Inventory Management: Manage inventory levels, track stock movements, and manage stocktaking. Financial Reporting: Create financial statements, analyze financial data, and generate reports. Data Analysis and Visualization: Analyze data, create charts and graphs, and visualize trends. Team Collaboration: Collaborate with team members on spreadsheets in real-time, share data, and track changes. CRM (Customer Relationship Management): Manage customer information, track interactions, and manage leads. Meeting Agendas and Minutes: Create agendas, record minutes, and track action items. Human Resources Management: Manage employee information, track time off, and manage performance reviews. |
What you’ll learn | Basic spreadsheet navigation and data manipulation to advanced data analysis and visualization. You can master data entry, formatting, filtering, and calculations, as well as learn how to create charts, pivot tables, and use formulas and functions. |
Skills you’ll gain | Learning Google Sheets will equip you with valuable skills in data management, analysis, and collaboration. You’ll gain proficiency in creating, editing, and formatting spreadsheets, as well as sorting, filtering, and visualizing data with charts and graphs. |
7] Adobe Suite

The Adobe Suite, now known as Adobe Creative Cloud, is a collection of software applications and services for creative professionals. It encompasses tools for graphic design, video editing, web development, photography, and more. Key applications include Photoshop, Illustrator, Premiere Pro, InDesign, and Acrobat Pro.
DETAILED INFORMATION
Features and Functionality | Comprehensive Creative Applications Cloud-Based Storage and Collaboration Access to Stock Assets AI-Powered Features |
Common Uses | Photoshop: Primarily used for image editing, retouching, creating photo composites, and designing graphics for various platforms. Illustrator: Focuses on creating vector graphics, illustrations, logos, infographics, and designs for print or digital media. InDesign: Used for designing page layouts for print and digital publications like magazines, books, and brochures. Adobe Express: A versatile tool for quickly creating social media posts, videos, flyers, and other content from templates. Adobe Firefly: A generative AI tool that can create images and other content based on text prompts. |
What you’ll learn | You’ll learn to use applications like Photoshop for image editing, Illustrator for vector graphics, InDesign for page layout, Premiere Pro for video editing, and After Effects for motion graphics, among others. The suite also includes tools for web design, UX design, and 3D design. |
Skills you’ll gain | Graphic Design Photo Editing Web Design Generative AI Workflow Management Branding Web Content Accessibility Communication and Collaboration Adobe Certified Professional |
8] Google Classroom

Google Classroom is a free, cloud-based platform launched by Google in 2014, designed to simplify the management of digital classrooms. It serves as a digital hub for teachers and students to manage assignments, communicate, and collaborate on coursework.
DETAILED INFORMATION
Features and Functionality | Class Management Assignment Creation and Grading Communication Integration with Google Workspace Accessibility Real-time Feedback Organization Parent/Guardian Communication Customization Mobile App Efficient Grading Digital Learning Streamlined Communication |
Common Uses | Assignment Management: Teachers can create, distribute, and collect assignments, including those with attachments like documents, videos, or websites. Grading and Feedback: Google Classroom allows teachers to grade assignments online, provide feedback to students, and track progress. Communication: Teachers can post announcements, send emails, and engage in discussions with students and parents through the platform. Organization: Classroom helps teachers organize course materials, manage student work, and maintain a digital record of all activities. Collaboration: Teachers can facilitate collaboration among students through features like shared documents and online discussions. |
What you’ll learn | Streamlined Assignments Organized Content Time Management Direct Communication Collaborative Work Parental Involvement |
Skills you’ll gain | Google Classroom offers a range of features to enhance teaching and learning. Teachers can tailor lessons, encourage feedback with rubrics, and gain insights into student progress using analytics. Practice sets provide real-time feedback and support, while interactive questions for YouTube videos enhance learning. |
9] Email Management

Email management refers to the processes and strategies used to effectively handle, organize, and store emails. Email management is a specific field of communications management for managing high volumes of inbound electronic mail received by organizations.
DETAILED INFORMATION
Features and Functionality | Automated Responses Email Filtering Task Automation Workflow Automation Tracking and Analytics Security and Compliance |
Common Uses | Sorting and Labeling: Categorizing emails based on sender, subject, or project to easily locate specific messages. Folders and Labels: Creating folders or labels to group related emails, keeping the inbox tidy and easy to navigate. Prioritization: Marking emails with priority levels (high, low, normal) to ensure timely responses to urgent matters. Archiving: Moving emails out of the primary inbox once they are no longer needed for active tasks but might be valuable for future reference. Filters: Setting up rules to automatically sort incoming emails into specific folders based on predefined criteria. Shared Inboxes: Managing team email accounts (e.g., support@, info@) collaboratively, ensuring efficient handling of customer inquiries or support requests. Multiple Inboxes: Using multiple inboxes to manage different email streams or projects simultaneously. 2. Enhancing Productivity and Efficiency: Reduced Distractions: By minimizing the constant influx of emails, users can focus on tasks without interruption. Time Management: Allocating specific times for email processing helps to prevent email overload and improve focus. Faster Response Times: Prioritizing emails and using templates can significantly reduce the time spent on responding to messages. Improved Collaboration: Shared inboxes and collaboration tools facilitate teamwork and streamline communication among team members. Increased Focus: By reducing clutter and distractions, users can concentrate better on their work and other important tasks. 3. Record Keeping and Compliance: Capturing Communication History: Email management systems can help track all email communications, providing a valuable record of interactions. Incident Tracking: Emails can be used to track incidents and issues, ensuring proper documentation and follow-up. Compliance: Effective email management can help organizations comply with data privacy regulations by ensuring emails are stored and managed according to established policies. |
What you’ll learn | Email Overload Solutions Email Management Throughout its Lifecycle Compliance |
Skills you’ll gain | Check email at scheduled times Unsubscribe from newsletters Prioritize important emails Avoid opening irrelevant emails Over checking emails Shared inbox Taking charge of your inbox Batch process emails Create custom folders for organization |
10] Tally ERP

Tally ERP stands for Tally Enterprise Resource Planning, is a comprehensive business management software primarily focused on accounting and financial management. It is an ERP accounting software suite used for capturing a company’s day-to-day business data.
DETAILED INFORMATION
Features and Functionality | Ledger Management Invoicing and Billing Financial Reporting Multi-Currency Support Inventory Management GST Compliance Tax Management Payroll Management Banking and Reconciliation Remote Access and Security Customization and Integration Cost Center Accounting Report Generation Branch Accounting Data Security and Integrity |
Common Uses | Record Keeping Financial Statements GST Compliance Bank Reconciliation Inventory Management Invoicing Payroll Management Data Security |
What you’ll learn | Basics of Accounting: Understanding ledgers, vouchers, journal entries, and the core principles of accounting. Tally Interface & Navigation: Familiarizing yourself with the Tally ERP 9 or Tally Prime interface, navigating through menus, and using shortcut keys. Company Creation & Management: Learning to create new companies, manage multiple companies, and set up company details. Voucher Entry: Recording various types of transactions like sales, purchases, receipts, payments, and contra entries. Inventory Management: Tracking stock levels, managing purchase orders, and handling delivery challans. Payroll Management: Processing salaries, generating payroll reports, and managing employee information. Banking & Reconciliation: Managing bank accounts, reconciling bank statements, and handling cheque transactions. Taxation (GST): Understanding GST concepts, generating GST reports, and filing GST returns. Financial Statements: Generating reports like the Trial Balance, Profit & Loss (P&L) statement, and Balance Sheet. |
Skills you’ll gain | Accounting Fundamentals Financial Management Inventory Management Payroll Management GST Compliance Data Entry & Report Generation Software Navigation Problem-solving & Analytical Skills Adaptability. |
By mastering these skills, you can significantly enhance your productivity, collaboration, and overall digital literacy. . As technology continues to evolve, ongoing learning and adaptation of computer skills are crucial for individuals to thrive.
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